Zoom Appointments Only - Available Globally
Experience personalized consultations from the comfort of your home with our Zoom-based appointments. No matter where you are in the world, our virtual consultations are designed to offer you the same comprehensive care as an in-person visit.
How Zoom Calls Work
Our Zoom consultations are designed to replicate the experience of an in-person appointment. You’ll engage in a real-time, interactive session where you can discuss your health concerns, ask questions, and receive professional advice from the comfort of your own space. Joanne, who operates two dispensaries, ensures that you get tailored guidance and support during your consultation, just as you would in a face-to-face meeting.
Initial Consultation
The duration of an initial consultation is 1 hour. This consultation addresses your current health concerns, case history and relevant blood tests. A treatment plan will be developed and clearly explained to you. The treatment plan will include diet and lifestyle advice, supplements and herbal medicine that you will benefit from. Any additional testing that may be required will also be discussed at the initial consultation.
Once you make your booking, you will be emailed an electronic patient questionnaire to complete online.
Follow-up Consultation
Follow-up consultations with Joanne take 30 mins. Follow-up consultations with Melanie take 30-45mins. These consultations are designed to assess your progress, refine your treatment plan, offer advice and support, and address any further issues you may have.
Who should I book in with?
Please book in with Joanne for:
- MTHFR & methylation
- Histamine intolerance
- Gut issues
- Oxalates
- Skin conditions (Eczema, Acne)
- Hormonal imbalances (PMS, PMDD, PCOS, irregular periods, heavy periods, painful periods, endometriosis, perimenopause, menopause)
Please note: For concerns related to mould illness, MCAS, CIRS, or multiple food intolerances, kindly schedule your appointment with Melanie. If you are experiencing mold illness along with gut or hormonal issues, it is important to address the mould issue first; therefore, please book with Melanie. Thank you!
Please book in with Melanie for:
- Mould illness
- Sulfur intolerance
- Multiple food intolerances
- Children (including MTHFR & Methylation issues)
- Babies
Please note, we DO NOT treat infertility, recurrent miscarriage, and vegans who are unable to change their diets.
Consultation fees (Australia & New Zealand)
Initial Consultation with Joanne (45mins – 1 hour) $350
Follow-up Consultation with Joanne (20 – 30mins) $200
Initial Consultation with Melanie (1 hour) $350
Follow up Consultation with Melanie (30 – 45mins) $200
Extended follow-up Consultation with Melanie (1 hour) $250
Consultation fees (International patients)
Initial Consultation with Joanne (45min – 1 hour) $400
Follow-up Consultation with Joanne (30mins) $200
Initial Consultation with Melanie (45min – 1 hour) $400
Follow-up Consultation with Melanie (45mins) $200
Please note that Melanie is unable to see patients in the USA and Canada due to professional indemnity insurance restrictions.
Cancellation Policy
48 hours’ notice is required if you need to reschedule or cancel your appointment. A 100% cancellation fee will be applied to missed appointments if less than 24 hours’ notice is given. Your thoughtfulness is appreciated.